GENERAL TERMS AND CONDITIONS

Last Updated: March 14, 2025

1. INTRODUCTION

1.1 Binding Agreement

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and IRPSX Pty Ltd trading as KingSport Australia, ABN 41 087 708 898 ("KingSport," "we," "our," or "us"), governing your use of the KingSport website (kingsport-au.com), mobile applications, and related services (collectively, the "Service").

1.2 Acceptance of Terms

By registering an account, accessing, or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

1.3 Amendments

KingSport reserves the right to modify these Terms at any time. We will notify you of any material changes via email or through notifications on our website. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.

2. ELIGIBILITY AND ACCOUNT REGISTRATION

2.1 Eligibility Requirements

To use our Service, you must:

  • Be at least 18 years of age
  • Be a resident of Australia
  • Not be excluded from gambling activities under applicable laws or self-exclusion programs
  • Have the legal capacity to enter into binding contracts
  • Not be acting on behalf of any other person

2.2 Account Registration

To register an account, you must provide accurate, current, and complete information, including:

  • Full legal name
  • Date of birth
  • Current residential address
  • Valid email address
  • Mobile phone number
  • Any other information reasonably required for identity verification

2.3 Identity Verification

You authorize KingSport to verify your identity and eligibility at any time, which may include:

  • Requesting additional documentation
  • Conducting credit checks
  • Verifying information against third-party databases
  • Any other reasonable verification methods

2.4 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access or security breaches
  • Ensuring your account information remains accurate and up-to-date

3. DEPOSITS AND WITHDRAWALS

3.1 Deposits

  • Minimum deposit: $10
  • Deposits must be made using approved payment methods in your name
  • Deposits are generally processed immediately but may be subject to verification
  • Maximum deposit limits may apply and can be adjusted through your account settings
  • We reserve the right to reject deposits at our discretion

3.2 Withdrawals

  • Minimum withdrawal: $10
  • Withdrawals will be processed to the same payment method used for deposits where possible
  • Standard processing times are 1-3 business days, depending on the payment method
  • Identity verification may be required before processing withdrawals
  • We reserve the right to conduct additional verification for withdrawals above certain thresholds

3.3 Fees

  • KingSport does not charge fees for deposits or withdrawals
  • Third-party payment processors may apply their own fees
  • Any applicable fees will be displayed before you confirm the transaction

4. BETTING RULES

4.1 Bet Acceptance

  • All bets are subject to approval and may be rejected at our discretion
  • A bet is not accepted until it appears in your betting history
  • We reserve the right to cancel or void bets due to obvious errors, technical issues, integrity concerns, or regulatory requirements

4.2 Market Rules

  • Specific rules apply to different betting markets and are available in our Market Rules section
  • These Market Rules form part of these Terms
  • In case of any discrepancy between these Terms and the Market Rules, the Market Rules shall prevail

4.3 Results and Settlement

  • All bet settlements are based on official results as determined by relevant sporting bodies
  • Once settled, bets will not be reversed unless there is an obvious error or an official correction to results
  • If an event is canceled, postponed, or abandoned, settlement rules specific to each sport will apply

4.4 Maximum Payouts

  • Maximum payout limits apply to all markets and are specified in our Betting Rules
  • If a combination of bets includes events with different maximum payout limits, the lowest limit will apply
  • We reserve the right to adjust maximum payout limits at our discretion

5. PROMOTIONS AND BONUSES

5.1 General Promotion Terms

  • All promotions, bonuses, and special offers are subject to their specific terms and conditions
  • These promotion-specific terms form part of these Terms
  • We reserve the right to withdraw or modify any promotion at any time

5.2 Bonus Abuse

Using promotions or bonuses in a way that violates their intended purpose is strictly prohibited. Suspected bonus abuse may result in:

  • Forfeiture of bonuses and any winnings derived from them
  • Account restrictions or closure
  • Withholding of funds

6. RESPONSIBLE GAMBLING

6.1 Commitment

KingSport is committed to promoting responsible gambling and minimizing gambling-related harm. Our Responsible Gambling Policy forms an integral part of these Terms.

6.2 Account Limits

You can set various limits on your account, including:

  • Deposit limits
  • Betting limits
  • Loss limits
  • Session time limits

6.3 Self-Exclusion

  • You can self-exclude from our Service for periods ranging from 3 months to lifetime
  • During self-exclusion, we will take all reasonable steps to prevent you from accessing our Service
  • National self-exclusion through BetStop is also available

7. PROHIBITED ACTIVITIES

7.1 Prohibited Uses

You must not use our Service to:

  • Violate any applicable laws or regulations
  • Engage in fraudulent activities
  • Manipulate or attempt to influence sporting events
  • Harass, abuse, or harm others
  • Circumvent account limits or restrictions
  • Engage in money laundering or terrorist financing
  • Use automated systems, bots, or software to interact with our Service
  • Any other activities that may reasonably be considered improper or abusive

7.2 Multiple Accounts

  • Users are permitted to maintain only one account
  • Creating multiple accounts is prohibited and may result in account closure and forfeiture of funds

8. INTELLECTUAL PROPERTY

8.1 Ownership

All content, features, and functionality of our Service, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the compilation thereof, are owned by KingSport, our licensors, or other providers and are protected by Australian and international copyright, trademark, and other intellectual property laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Service for personal, non-commercial purposes in accordance with these Terms.

9. LIMITATION OF LIABILITY

9.1 Disclaimer

To the maximum extent permitted by applicable law, our Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

9.2 Limitation of Liability

To the extent permitted by law, KingSport shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses resulting from:

  • Use or inability to use our Service
  • Any changes to the Service
  • Unauthorized access to or alteration of your transmissions or data
  • Statements or conduct of any third party on the Service
  • Any other matter relating to the Service

9.3 Maximum Liability

In any event, our total liability to you for all claims arising from or related to these Terms or our Service shall not exceed the amount deposited by you in your account during the twelve (12) months immediately preceding the event giving rise to the claim.

10. ACCOUNT SUSPENSION AND TERMINATION

10.1 Suspension and Termination by KingSport

We may suspend or terminate your account at any time and for any reason, including but not limited to:

  • Violation of these Terms
  • Suspected fraudulent, illegal, or improper activity
  • Regulatory requirements
  • Extended periods of inactivity
  • Any other reason deemed necessary at our discretion

10.2 Effect of Termination

Upon termination:

  • Any bets that have not been settled will be voided and stakes returned
  • You will no longer be able to access your account
  • Any outstanding balance, less any amounts owed to us, will be returned to you

11. DISPUTE RESOLUTION

11.1 Complaints Procedure

If you have a complaint, please:

  1. Contact our Customer Support team through the available channels
  2. Provide all relevant details regarding your complaint
  3. Allow up to 14 days for us to investigate and respond

11.2 Escalation

If you are not satisfied with our response, you may escalate your complaint to the appropriate regulatory authority.

12. GENERAL PROVISIONS

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Northern Territory, Australia.

12.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

12.3 Entire Agreement

These Terms, together with the Privacy Policy, Responsible Gambling Policy, and any specific Market Rules or Promotion Terms, constitute the entire agreement between you and KingSport regarding the Service.

12.4 Contact Information

For any questions regarding these Terms, please contact us at:

  • Email: support@kingsport-au.com
  • Phone: 1300 238 670

13. LICENSING AND REGULATION

KingSport is licensed and regulated by the Northern Territory Racing Commission under the Racing and Betting Act 1983 (NT). For South Australian residents, gambling operations are governed by the South Australian Gambling Codes of Practice.